Shipping and Returns
• No returns, only exchanges of HBH extensions within 14 days of purchase and returned in exact state as received.
• All deposits are non-refundable.
• All sales are final for wig purchases!
• Please be sure to provide exact measurements to ensure your wig fits properly! We are not responsible for wrongly submitted measurements.
• 2-5 day processing time for shipped items; you will be notified and sent tracking information when goods are shipped
• We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
• Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
• We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone!
• We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
• You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address on our website.